Yes, we can place your order on hold if it hasn't been fulfilled yet (as long as no tracking number has been assigned to your order).
Please note that placing an order on hold does not reserve inventory, and items may sell out while the order is on hold.
Contact us as soon as possible after placing your order, and include:
Your order number
The date you’d like us to hold the shipment until
After fulfillment:
At this stage, we are no longer able to hold the shipment. You can visit your tracking link for delivery customization options, such as rescheduling or holding your package with the courier. Specific options include holding the package at a nearby courier location for pickup, scheduling delivery for a specific date, requesting a vacation hold, or updating the delivery address (if allowed). Some of these options may require creating a courier account and could involve additional fees.
Alcohol Deliveries
Alcohol deliveries require an adult aged 21 or older with a valid ID to sign for the package. If no one is available, the courier will typically make up to three delivery attempts before returning the package to the sender. You can also redirect the shipment to a nearby courier location, such as a UPS Access Point, for pickup by an adult with valid ID.