Please note that we may need to split shipments due to varying stock and availability, so your order may be shipped in several packages.
Kindly make sure to check your shipping notification email, which mentions the list of the products that should have been included in the shipment.
We do our best to ensure that each and every order is packed with the greatest care, but sometimes mistakes can happen. If you received an incomplete order, please reach out to us at [email protected] within 7 days of the delivery date, and provide the following information:
The order number
A description of the issue
Photos of the package you received and its contents
Please hold onto the item(s) you received in the condition you received them (including the original packaging) so that we can process a claim and provide further instructions.